ICA’s standard program covers ICA’s identification of specific contractual requirements, the request and receipt of COI’s, validation of compliance, reporting and notification of discrepancies, resolution or waiver of requirements for compliance and on-going monitoring during the remaining term.

 

The personalization of the service, not only to ICA’s clients, but to each of the vendors, is a distinguishing attribute of our organization.  The Account Executive assigned to you, our specific client, knows the nuances of your program, timing and requirements.  They effectively manage to those expectations while working closely with vendors and their insurance agents to secure compliance as quickly as possible.  ICA notifies by e-mail, fax and/or mail multiple times when there are discrepancies requiring the vendor’s attention.

 

Given ICA’s history and client base, we currently track and monitor Certificates for tens of thousands of vendors.  They already know us and, just as importantly, their insurance agents know us as well.  The growth of our business in the volume of documents we manage has been significant, yet managed well by our growing staff and robust system framework.

 

The real-time data entry allows ICA’s clients to log on to its secure website to view current information 24 hours per day, 7 days per week.  Reports are generated with one click technology and are viewable immediately on-line and, with one click, exported and opened in Microsoft Excel or formatted to print on your personal printer.